Chelsea Megastore
Megastore
The Megastore is located between the West Middle South entrance and the main reception.
Access is via double doors on the ground floor with a small incline.
To the left of the entrance is a lift to the first floor.
The first floor has a ramp for access to the platform area, which a member of staff can help with.
There is a lower counter at the ground floor tills.
Next to the main entrance is a communications board, introduced by the Chelsea Foundation, to better help supporters with communication needs.
Matchday
Mobile matchday merchandise units are at the Stamford Gate and Britannia Gate.
The counters are high but staff are available to help.
The matchday store at the Stamford Gate is not step-free.
Entry is via a single narrow door and all tills are on the basement level with no lift.
The exit is via 12 steps to ground level.
Communication Board
inside the main entrance of the Chelsea Megastore there is a communications board to the left on the wall.
A communication board is a visual tool displaying pictures, words or symbols. It helps individuals with limited or no spoken language to express their needs, thoughts or feelings, by pointing at an icon on the board.
This board was introduced by the Chelsea Foundation, to better help supporters with communication needs.
Museum and Tours
The museum and stadium tours operate on different days and times depending on the time within the season.
British Sign Language (BSL) tours are available on Sundays at 3pm.
This tour has been specifically designed for deaf and/or hard of hearing fans and is conducted live by a BSL tour guide.