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Access Cards / Nimbus Cards
What Is The Access Card?
Get your access requirements recognised at thousands of events, attractions, venues, and locations across the UK and beyond.
The physical card acts as a photo ID that can be used to easily communicate your access requirements to events and venues, so that the venues can provide accessibility to the needs of their visitors.
It also works online with other platforms like ticketing systems, to unlock the access facilities you need.
The card shows a photo ID and translates a persons disability or impairment into symbols, effectively highlighting the barriers they face and the reasonable adjustments they might need.
The Access Card app provides you with a personalised directory of venues, with first-class accessibility information to help you plan your trips.
Apply
Are you ready to take the next step towards greater accessibility and ease in your daily life?
Applying for the Access Card is straightforward and quick.
Follow the guided process to provide the necessary information, and soon you'll have a tool that can transform how you navigate various venues and services.
Get started now and join the many who have already discovered the benefits of the Access Card.
Be prepared to submit official documentation regarding your disability.
This ensures that your card accurately represents your specific needs, and protects the availability of accessible features from misuse.
The Symbols
Difficulty Standing
Difficulty With Crowds
Difficulty With Crowds
This symbol is allocated to people who have a physical mobility impairment that makes standing for long periods difficult or impossible.
Difficulty With Crowds
Difficulty With Crowds
Difficulty With Crowds
This symbol is allocated to people who find crowded environments or queues overwhelming or distressing, often due to neurodivergence or mental health conditions.
Level Access
Difficulty With Crowds
Level Access
For people who require wheelchair accessible facilities or have to have level access as they are unable to make even a few steps.
We do not add the standing and queuing symbol for wheelchair users as if a queue is accessible this should present no problems.
If a queue is not accessible then this will be addressed by each venue as an adjustment related to the need for level access.
Distance
Difficulty With Crowds
Level Access
If you have difficulty moving yourself more than short distances this is the symbol for you.
We have no strict definition of what distances are involved as it will be for you to discuss this with providers, who will let you know how they can meet your needs.
We do however need to see information that confirms you have a medical condition
If you have difficulty moving yourself more than short distances this is the symbol for you.
We have no strict definition of what distances are involved as it will be for you to discuss this with providers, who will let you know how they can meet your needs.
We do however need to see information that confirms you have a medical condition that has a significant impact on the distance you can move.
Urgent Toilet Needs
Urgent Toilet Needs
Urgent Toilet Needs
All Access Card holders have access to accessible toilets.
For people with continence issues, we have the W.C. Symbol.
Providers on board are made aware that this means urgent access to any toilet without question.
This might be an accessible toilet, it might not.
This is unlikely to include emotional support animals.
If you require an emot
All Access Card holders have access to accessible toilets.
For people with continence issues, we have the W.C. Symbol.
Providers on board are made aware that this means urgent access to any toilet without question.
This might be an accessible toilet, it might not.
This is unlikely to include emotional support animals.
If you require an emotional support animal, we recommend you take advantage of the support provided by an essential companion which may covered by our +1 symbol.
Essential Companion
Urgent Toilet Needs
Urgent Toilet Needs
This symbol is awarded to people for whom it would be significantly difficult to access services without support from another person.
You must be able to show that the support you need is substantial, significant or frequent, and directly related to your needs as a disabled person, and that without extra support you would receive a lesser
This symbol is awarded to people for whom it would be significantly difficult to access services without support from another person.
You must be able to show that the support you need is substantial, significant or frequent, and directly related to your needs as a disabled person, and that without extra support you would receive a lesser service.
It may mean an essential companion ticket, or it may mean a provider will offer additional support from their own staff.
The support needed must exceed what could be reasonably expected of family/friends already accompanying you, and must be due to disability-related needs.
For children, we do not question that your child may need a certain amount of support when out and about, but we are unlikely to award the +1 symbol where they would already be in direct supervision and guidance by a parent or other family member.
Visual Information
Urgent Toilet Needs
Audible Information
For people who find accessing visual information a barrier.
This may include people with visual impairments who require alternative formats or guidance.
Audible Information
Urgent Toilet Needs
Audible Information
For people who have difficulty accessing or processing audible information.
It may be relevant to deaf people or those with hearing impairments.
Miscellaneous
This category is for everything thing else, and providers are encouraged to seek more information directly from you about how they might be able to support any needs not covered by the other symbols.
For example, photo-sensitive epilepsy.
This symbol will trigger a provider to ask for specific information from you about how you will access their service.